Kindia gladly accepts returns. We issue 100% store credit or offer a refund, we don’t offer exchanges.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a credit or refund. 

All the returns should be lodged via email

The returns portal requires your order number and email address used for the purchase.

We give 100% Store credits. What does 100% store credit mean? Well, If you choose a store credit for your return, we’ll send you a discount code for 100% of the cost of your item(s).

Shipping costs are non-refundable 

*PLEASE NOTE* Once you have placed your order you cannot make any changes. This includes cancelling or swapping of any sizes or items within your order. Rest assured we do have a flexible returns policy should you receive your order and its not quite right for you.

  • Garments must be returned in their original condition, unworn, unwashed & tags on.
  • Return address is sent to you once you have lodged your return request via email.
  • Return shipping method and associated costs are the responsibility of the customer. We recommend using a trackable shipping method. 
  • Return delivery costs for faulty or incorrectly supplied items will be the responsibility of
  • if the return occurs because the customer does not want to pay duties and taxes of which they are responsible, the return shipping cost will be deducted from refund. 
  • Please note that as we’re a small team returns are processed once a week, so please allow up to 7 days for your return to be processed once we receive the item/s.
  • You will receive an email with your store credit details once has processed the return. 
  • You will receive a courtesy email advising once processed the return. 

Need further help? Please pop us an email to & we will happily help with any questions you may have.